fu99 Privacy Policy

1. Introduction

Fu99 (referred to hereinafter as "we", "the platform", or "fu99") is a licensed online gaming and betting platform that places the highest importance on your privacy. This Privacy Policy explains what information we collect when you use the fu99.vu website and mobile app, how we use it, and the steps we take to protect your personal data.

By registering with fu99 or continuing to use the platform, you are considered to have read and accepted this Privacy Policy. This policy should be read together with our Terms and Conditions.

2. What Information We Collect

Fu99 collects different types of information at different stages. The details are outlined below under three main categories:

a) Information collected at registration:

• Full name and date of birth (for age verification)
• Email Address and Mobile Number
• Residential address and country
• Preferred Currency & Language
• Username and password (stored in hashed form)

b) Information collected during KYC verification:

• Copy of national ID card, passport, or driving license
• Proof of address document (utility bill, bank statement)
• Proof of Payment Method

c) Automatically collected information:

• IP Address and Device Information
• Browser type and operating system
• Browsing history and session data on the platform
• Transaction history and gaming activity
• Information Collected from Cookies and Web Beacons

3. Purpose of Data Use

Fu99 uses the information collected for the following purposes:

Fu99 never uses your data beyond its approved purposes. Every use has a clear and lawful basis.

4. Data Sharing & Disclosure Policy

Fu99 does not share your personal information with anyone except in the limited circumstances described below:

• Payment Processors: Only the minimum necessary data is shared with payment gateways and mobile banking providers to complete transactions.
• Regulatory Authority: Data may be shared to fulfill legal requests from licensing authorities or law enforcement agencies.
• Technology Partners: Technology service providers operating the platform have limited access to data and are bound by our confidentiality agreements.
• Fraud Prevention: Minimal data may be shared with fraud detection agencies.

5. Cookie Policy

Fu99 uses three types of cookies. The function and purpose of each is described below:

• Essential Cookies: Used for login sessions, security tokens, and core platform functions. These cannot be disabled as the platform would not work without them.
• Performance Cookies: Used to remember your language, preferences, and settings, personalizing your experience on the platform.
• Analytical Cookies: Used to understand which sections of the platform are most visited. This data is fully anonymized.

You can delete or block non-essential cookies at any time through your browser settings. Please note that doing so may limit some features of the platform.

6. Security Measures

Fu99 follows the highest industry security standards to protect your data. Our technical and organizational security measures include:

• 256-bit SSL/TLS Encryption: All data transmissions are fully encrypted.
• Two-Factor Authentication (2FA): 2FA is available for added account security.
• Firewall & DDoS Protection: Advanced security firewall at the server level.
• Regular Security Audits: Third-party experts regularly audit our systems.
• Password Hashing: Your password is never stored in plain text — only an encrypted hash is kept.
• Restricted Access: Only authorized personnel can access your data, and only on a need-to-know basis.

7. Your Rights

As a fu99 user, you have the following rights over your personal information:

• Right to Know: You have the right to ask fu99 what information we hold about you and how it is being used.
• Right to Rectification: You can request corrections to any inaccurate or outdated information.
• Right to Erasure: You can request deletion of your data under certain circumstances.
• Right to Restrict Processing: You can request that we stop using your data for specific purposes.
• Right to Data Portability: You can request a copy of your data in a machine-readable format.
• Right to Object: You can request to opt out of marketing communications.

To exercise these rights, please contact our support team. We typically process requests within 30 days.

8. Data Retention Period

Fu99 retains your data for defined periods depending on the type of information and applicable legal requirements:

• After account closure: KYC documents and transaction records are retained for a minimum of 5 years due to legal obligations.
• Marketing Information: Withdrawing consent will result in immediate removal from all marketing lists.
• Log Files: Technical logs are automatically deleted after 90 days.
• Inactive Accounts: You will be notified after 24 months of inactivity, after which your account may be archived.

9. Child & Minor Protection

Fu99 strictly prohibits use of the platform by anyone under the age of 18. We do not knowingly collect any information from minors.

• Age is verified using the date of birth provided at registration.
• Additional verification steps are applied to suspicious accounts.
• If any minor's data is found in our systems, it will be deleted immediately and the account will be closed.

If you believe a minor is using fu99, please notify our support team immediately.

10. Privacy Policy Updates

Fu99 may update this Privacy Policy as needed. For significant changes, we will:

• We will send a notice to your registered email.
• We will display a special notice on the platform.
• We will update the "Last Updated" date at the top of this page.

Continued use of the platform after notice of changes constitutes acceptance of the updated policy. We recommend checking this page regularly.

11. Contact & Complaints

For any privacy-related questions, requests, or complaints, please contact our data protection team:

• Email: [email protected]
• Live Chat: Log in to the platform and reach us via the support chat.
• Request processing time: typically 7–30 business days.